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MERCURE KOTA KINABALU CITY CENTRE, Kota Kinabalu – A Smart Stay in the City
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Key details
About the Hotel
No 41, Jalan Gaya,
Kota Kinabalu,
Malaysia,
88100,
Sabah
Rooms & Amenities
Mercure Kota Kinabalu City Centre offers 310 air-conditioned rooms with minibars, flat-screen TVs, and free WiFi. Each room includes an in-room safe, hair dryer, IDD phone, and cable channels. Bathrooms have rainfall showers, complimentary toiletries, and slippers. Some rooms overlook the garden. The 18th-floor suite features a separate seating area, while larger suites include kitchens and dining areas.
Dining Options
The hotel has four dining options. Fratini's specializes in Italian cuisine, while Phileas Cafe serves light meals. Guests can enjoy happy hour or a drink at one of the two bars. A modern coffee counter in the lobby offers specialty coffee and snacks. Breakfast is served on the rooftop with views of nearby islands.
Leisure & Facilities
The hotel features an outdoor pool and a fitness center. Dry cleaning and laundry services are available. The 24-hour reception provides local area information. Limited elevator access (three persons per lift, two lifts total).
Location & Transport
The hotel is in the heart of Kota Kinabalu, within walking distance of Gaya Street, Jesselton Point Waterfront, and Sabah Tourism Board. Warisan Square is 1.5 km away. Kota Kinabalu International Airport is 10 km from the property, and the Sabah International Convention Centre is easily accessible.
Guest Services
Services include 24-hour room service, concierge assistance, and babysitting. The front desk staff can provide local recommendations. Ironing facilities, tea and coffee makers, and electric kettles are available in rooms.
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Choose the Room
From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cribs
Spa & Leisure
Outdoor swimming pool
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
No 41, Jalan Gaya,
Kota Kinabalu,
Malaysia,
88100,
Sabah
Map view
street view
No 41, Jalan Gaya,
Kota Kinabalu,
Malaysia,
88100,
Sabah
City landmarks
Jalan Bukit Bendera
Signal Hill Observatory Platform
2800 ft
Tower
Atkinson Clock Tower
2800 ft
Jalan Bukit Upper Bendera Likas
Kota Kinabalu Wetland Centre
1.1
mi
Shopping Area
Warisan Square
4600 ft
Market
Gaya Street Sunday Market
2400 ft
Mall
Central Market
4000 ft
Mall
Suria Mall
3100 ft
Jalan Gaya
Sunday Market
2100 ft
Jalan Tun Fuad Stephen
I Love KK
3000 ft
Square
Marlin Statue
2900 ft
Jalan Bukit Bendera
Signal Hill Observatory Tower
2700 ft
Museums
Sabah State Museum & Heritage Village
2.0
mi
100 km north of Kota Kinabalu
Desa Dairy Farm
4000 ft
Parks
City Park
3100 ft
5 kilometres away from the KK City Centre
Menara Tun Mustapha
4000 ft
Mall
Oceanus Waterfront Mall
1.4
mi
Shopping Area
Centre Point
1.0
mi
Market
Pasar Malam Sinsuran
4800 ft
Harbor
Jesselton Point
387.1
mi
Nearby
Lorong Bank 3
Pillars of Sabah
900 ft
Central road of Kota Kinabalu
Kota Kinabalu City Mosque
1600 ft
Mall
Suria Sabah
1000 ft
Mall
Wisma Merdeka
1800 ft
59
Sabah Tourism Board
1300 ft
Counter 10
Island Hop Express
600 ft
Kaunter 2
Beach Bums Borneo
600 ft
20
Street Art & Graffiti Gallery
900 ft
DHL Sdn. Bhd
700 ft
Kota Kinabalu
Borneo Night
1500 ft
Unit No 132
Mari Mari Destinations
1300 ft
Restaurants
Sri Tanjung Seafood Restaurant
4100 ft
No. 16 & 17 Jalan Haji Saman
Grand Portview Restaurant
4100 ft
Jalan Haji Saman
Seafood Place Restaurant
4100 ft
Jalan Haji Saman Opposite the old custom's whart
Shoney's Dining & Bar
600 ft
Lorong Ewan 52 Jalan Gaya
The Crab House Seafood Restaurant
3800 ft
Suria Sabah Shopping Mall Ground Floor
999 Bar And Bistro
3600 ft
Jalan Haji Yaakub Kampung Air
Sky Blu Bar
4100 ft
Jalan Tun Fuad Stephens Rooftop
Thien Thien Restaurant
700 ft
57
Syarikat Yu Kee
700 ft
Gaya Street
Nishiki
800 ft
59 Jalan Gaya Kota Kinabalu Lama
Port View Euro Bakery
800 ft
63 Gaya Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
8.2/10
Great
Rooms
8.0
Location
9.2
Service
7.4
Dining
7.0
Guest reviews
8.2/10
based on 5 reviews
7.6
7.6/10 based on 2008 reviews
Arthur
United States of America,
January
2025
8.2/10
I had a pleasant stay at this hotel, where the rooms were updated and impeccably clean with fantastic amenities included. The location was also great, close to various attractions. However, while the service was good, I found it could be improved in some areas. Overall, it felt like a good value for money given the comfort and cleanliness of the rooms.
Rooms
9.0
The rooms were updated and really clean, providing complete amenities which made my stay comfortable.
Service
7.0
The service was solid, with good customer support, but I think there’s room for improvement in responsiveness.
Location
9.0
I appreciated the location being close to many tourist attractions and shopping areas, making it convenient for sightseeing.
Dining
8.0
Breakfast was included, and I enjoyed the fresh baguettes and croissants, along with good coffee.
Facilities
8.0
The hotel had a great range of facilities, which contributed significantly to a positive experience.
Susan
United States of America,
January
2025
7.6/10
I had a pleasant stay at the hotel, where the rooms were spacious and offered a stunning view. The service was efficient, but I did encounter a minor hiccup with housekeeping. The location was very convenient, adding extra value to my overall experience. Dining was decent, though breakfast could use a boost in variety. Overall, it was a good deal for what I paid.
Rooms
8.0
The rooms were spacious with a beautiful view, making my stay quite enjoyable.
Service
7.0
The service was efficient, though there was a small issue with housekeeping that needed to be resolved.
Location
9.0
The hotel was in a very convenient location, making it easy to access nearby attractions.
Dining
6.0
Dining options were decent, but I found the breakfast selection could definitely be improved for more variety.
Facilities
7.0
The facilities were good, but they lacked some amenities I had hoped for.
Edward
United States of America,
November
2024
7.4/10
I had a pleasant stay with clean rooms and lovely little touches throughout. The AC worked perfectly, which was a big plus! However, I found the tiny bathroom door a bit strange, and the service, while nice, wasn't always prompt. Overall, I felt it was a decent value for what I paid.
Rooms
8.0
The rooms were clean and had lovely little touches. The AC was perfect for a comfortable stay, though the tiny bathroom with its strange door was a bit odd.
Service
7.0
The service was good, but it could have been a bit quicker at times.
Location
9.0
The hotel is conveniently located in the town center itself, making it easy to explore nearby shops and attractions.
Dining
6.0
Breakfast was included, but I felt it could use more variety to enhance the dining experience.
Facilities
7.0
I enjoyed the facilities, though there weren't many standout features that I noticed.
Jake
United States of America,
September
2024
7.8/10
I had a lovely stay at this hotel, which offered a charming little kitchen and some delightful touches in the room. The tiny toilet with its odd doors was a bit of a head-scratcher, but overall, the modern facilities made up for it. The location is super convenient, putting me in the heart of the action, and even though the dining options were limited, the fresh baguettes and croissants were a treat. A couple of minor inconveniences, like the strange bathroom setup and some average service, kept me from giving it a perfect score.
Rooms
8.0
The room had a charming little kitchen with some lovely touches, making it comfortable for my stay. However, the tiny toilet with its strange doors was a bit unusual.
Service
7.0
Service was decent, but it didn't quite hit the mark for excellence that I was hoping for during my stay.
Location
9.0
The hotel is right in the center of town, which made it easy to access almost everything I needed, from shopping to sightseeing.
Dining
7.0
Breakfast featured fresh baguettes and croissants, which were tasty, but I wished there were more options available.
Facilities
8.0
The modern facilities made my stay comfortable, but there wasn’t anything particularly standout about them.
Craig
United States of America,
September
2024
8.4/10
The hotel had a charming atmosphere, featuring modern facilities and lovely little touches that made my stay enjoyable. The included breakfast was delightful, especially with fresh baguettes and croissants, but I found the tiny toilet with its unusual doors a bit inconvenient. Overall, the price felt fair for what was offered, but there are some quirks that need addressing.
Rooms
7.0
The rooms were well-appointed and thoughtfully designed with modern facilities, although the tiny toilet was a bit of an oddity.
Service
9.0
Service was attentive and efficient, with room service and housekeeping meeting my needs seamlessly.
Location
10.0
The hotel is right in the center of town, making it super convenient for exploring local attractions and the market.
Dining
8.0
Breakfast was a highlight, featuring fresh baguettes, croissants, and good coffee that really set a positive tone for the day.
Facilities
8.0
The hotel offered modern amenities that enhanced my stay, though it could benefit from slightly more spacious areas.