MERCURE KOTA KINABALU CITY CENTRE, Kota Kinabalu – A Smart Stay in the City
About the Hotel
Rooms & Amenities
Mercure Kota Kinabalu City Centre offers 310 air-conditioned rooms with minibars, flat-screen TVs, and free WiFi. Each room includes an in-room safe, hair dryer, IDD phone, and cable channels. Bathrooms have rainfall showers, complimentary toiletries, and slippers. Some rooms overlook the garden. The 18th-floor suite features a separate seating area, while larger suites include kitchens and dining areas.
Dining Options
The hotel has four dining options. Fratini's specializes in Italian cuisine, while Phileas Cafe serves light meals. Guests can enjoy happy hour or a drink at one of the two bars. A modern coffee counter in the lobby offers specialty coffee and snacks. Breakfast is served on the rooftop with views of nearby islands.
Leisure & Facilities
The hotel features an outdoor pool and a fitness center. Dry cleaning and laundry services are available. The 24-hour reception provides local area information. Limited elevator access (three persons per lift, two lifts total).
Location & Transport
The hotel is in the heart of Kota Kinabalu, within walking distance of Gaya Street, Jesselton Point Waterfront, and Sabah Tourism Board. Warisan Square is 1.5 km away. Kota Kinabalu International Airport is 10 km from the property, and the Sabah International Convention Centre is easily accessible.
Guest Services
Services include 24-hour room service, concierge assistance, and babysitting. The front desk staff can provide local recommendations. Ironing facilities, tea and coffee makers, and electric kettles are available in rooms.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Cots
Spa & Leisure
- Outdoor swimming pool
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
I had a pleasant stay at this hotel, where the rooms were updated and impeccably clean with fantastic amenities included. The location was also great, close to various attractions. However, while the service was good, I found it could be improved in some areas. Overall, it felt like a good value for money given the comfort and cleanliness of the rooms.
I had a pleasant stay at the hotel, where the rooms were spacious and offered a stunning view. The service was efficient, but I did encounter a minor hiccup with housekeeping. The location was very convenient, adding extra value to my overall experience. Dining was decent, though breakfast could use a boost in variety. Overall, it was a good deal for what I paid.
I had a pleasant stay with clean rooms and lovely little touches throughout. The AC worked perfectly, which was a big plus! However, I found the tiny bathroom door a bit strange, and the service, while nice, wasn't always prompt. Overall, I felt it was a decent value for what I paid.
I had a lovely stay at this hotel, which offered a charming little kitchen and some delightful touches in the room. The tiny toilet with its odd doors was a bit of a head-scratcher, but overall, the modern facilities made up for it. The location is super convenient, putting me in the heart of the action, and even though the dining options were limited, the fresh baguettes and croissants were a treat. A couple of minor inconveniences, like the strange bathroom setup and some average service, kept me from giving it a perfect score.
The hotel had a charming atmosphere, featuring modern facilities and lovely little touches that made my stay enjoyable. The included breakfast was delightful, especially with fresh baguettes and croissants, but I found the tiny toilet with its unusual doors a bit inconvenient. Overall, the price felt fair for what was offered, but there are some quirks that need addressing.